Subscription Agreement
Service Description
Health Care Relief™ (“HCR”) is an advocate-driven, cost-containment service that brings relief from the high costs of health care. Using proprietary databases, open sources, and on-the-ground knowledge of local providers, we act as your gateway to lower-cost, cash pay providers for nearly all your health care needs.
HCR service requests are initiated by contacting a Relief Advocate™ in accordance with instructions you receive when your subscription is activated.
Subscription Terms
HCR is offered as a one-year subscription agreement which is payable over the 12-month term through automatic monthly charges to your credit/debit card.
Monthly Payment Schedule
The first monthly payment will be charged to your credit/debit card the day you subscribe. This is your subscription activation date. For the remaining 11 months of your subscription term, your credit/debit card will automatically be charged on or near this date.
Cancellation Policy
You can cancel your subscription at any time after the first six months of your subscription term. If you cancel your subscription, your credit/debit card will automatically be charged a one-time cancellation fee equal to 25% of the remaining balance owed on your subscription term. We must be notified 10 days prior to your next billing date or cancellation will take effect the following month. To cancel your subscription, contact us at relief@dphanalytics.com.
Monthly Payment Default
In the event of default on a monthly payment obligation for your subscription, we shall have the right to terminate your subscription upon 15 days email notice to you provided such default is not cured by you within such 15-day period. In the event default is not cured within the 15 day period, your credit/debit card will automatically be charged a one-time cancellation fee equal to 40% of the remaining balance owed on your subscription term.
Subscription Renewal
Your subscription will automatically renew at the end of your 12-month subscription term. You can avoid renewal or your subscription by contacting us prior to your renewal date at relief@dphanalytics.com. If you cancel after the renewal date, you will only be charged for those months during which your subscription remained active. No cancellation fee will apply.
Disclaimer
Health Care Relief™ is NOT INSURANCE coverage, is not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00.